A First Impressions' Mindset

A First Impressions’ Mindset

Every single one of our churches wants to attract and retain new guests. It’s the very mission of the church to help rescue the lost and then train them to help rescue the lost. But it’s no secret that the vast majority of our churches are in decline. Not only are we not reaching new people, we are losing the ones that we have.

When we think about first impressions, we tend to think signage, bathroom conditions, parking lot team, and greeters. But Rich Birch suggests that we must go much deeper than that, especially training out volunteers. We need to work to help them adapt a first impressions mindset.

Team Application Guide

We can get stuck in the tangible, physical aspect of first impressions, but there is another huge part of first impressions that we often neglect and that is the mindset training of our volunteers. How are we working to change their mind about the way that they view first time guest and how they can interact in order to make a better first impressions. In this application guide, we will walk through how to implement some of the ideas presented in the video and push your volunteers to experience the MINDSET of a first time guest.

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